Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code, is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of SmallSmart Ltd. The collective work includes works that are licensed to SmallSmart Ltd. Copyright 2026, SmallSmart Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with SmallSmart Ltd or purchasing SmallSmart Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with SmallSmart Ltd or to purchase SmallSmart Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site, is strictly prohibited, unless authorised by SmallSmart Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of SmallSmart Ltd used in the site are trademarks or registered trademarks of SmallSmart Ltd.
Product Information & Website Use
We make every effort to ensure that the information on this website, including product descriptions, images, prices and availability, is accurate and up to date. However, errors may occasionally occur.
Product colours may vary slightly depending on screen settings, lighting and photography. Product measurements, age guidance and descriptions are provided as a guide only.
Nothing in these Terms & Conditions affects your statutory rights. If a product is faulty, not as described or not fit for purpose, you may have rights under UK consumer law.
Limitation of Liability
SmallSmart Ltd is not responsible for losses that were not reasonably foreseeable or that result from misuse of this website or our products.
Nothing in these Terms & Conditions excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory rights as a consumer.
Typographical Errors
When you place an order, you will receive an order confirmation email. This confirms that we have received your order, but it does not mean your order has been accepted.
We reserve the right to cancel or refuse an order where necessary, for example if an item is unavailable, pricing is incorrect, product information contains an error, or payment cannot be authorised.
If we cancel an order after payment has been taken, we will refund the amount paid using the original payment method.
All prices are shown in GBP and include VAT where applicable.
Term: Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by SmallSmart Ltd without notice at any time, for any reason. The provisions relating to copyright, trademark, disclaimer, limitation of liability, indemnification and miscellaneous shall survive any termination.
Notice
SmallSmart Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by another reliable method to the address you have provided to SmallSmart Ltd.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a SmallSmart Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, which may constitute or encourage a criminal offence, violate the rights of any party, or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.
Participation Disclaimer
SmallSmart Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, SmallSmart Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, SmallSmart Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene; (b) fraudulent, deceptive, or misleading; (c) in violation of a copyright, trademark, or other intellectual property right of another; or (d) offensive or otherwise unacceptable to SmallSmart Ltd in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless SmallSmart Ltd, its officers, directors, employees, agents, licensors, and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, SmallSmart Ltd may link to sites operated by third parties. However, even if the third party is affiliated with SmallSmart Ltd, SmallSmart Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of SmallSmart Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, SmallSmart Ltd seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but also sites it links to as well (including if a specific link does not work).
Delivery, Returns & Refunds
Delivery times, costs and dispatch information are set out on our Delivery Information page. Larger or bulky items, including selected furniture, may take longer to dispatch.
Returns and refunds are handled in line with our Returns & Refunds policy. Please review our delivery and returns information before placing an order.
Nothing in these Terms & Conditions affects your statutory rights.
Offers and Promotions
Promotional offers, including free gifts, discount codes, and free delivery, are available for a limited time only and may be subject to change without notice. Promotions cannot be combined unless otherwise stated.Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales, unless applicable consumer law gives you the right to bring a claim elsewhere in the UK.