Check out our Frequently Asked Questions (FAQ) page for everything you need to know about our products, including safety, shipping, and returns. Find the information you're looking for and shop with confidence.


How Can I Contact Small Smart?
I Have A New Email Address, Can I Update This In My Customer Profile?
I Am A Retailer And Wish To Sell My Brand At Smallsmart.


Can I Change Or Add Anything To My Order?
Can I Cancel My Order?
Can I Change My Order Delivery Address?
Is It Possible To Order A Size/Item That Is Not In Stock?
How Will I Know That You Have Received My Order?


When Will I Receive My Items, I Live Within The UK?
I Live Outside The Eu – Can I Shop At smallsmart.co.uk?

Wrong Delivery

I Have Received The Wrong Item, What Do I Do?
I Have Not Received All Of My Items, What Do I Do?
My Item Is Faulty, I Wish To Send It Back For A Refund.


How Do I Return Or Exchange An Item?
Can I Get A Refund For Exchanges?
How Long Does It Take For My Return To Be Processed?
How Long Will It Take For My Refund To Be Visible?